Returns

If you made a mistake, or simply changed your mind, you can return your order free of charge within 30 days (from the date of receipt of your delivery).

One of our missions is to reduce waste on our planet. By reusing the original packaging, you help us achieve this mission. If you are unsure about your purchase, we recommend not opening the products.

If the product has been opened or damaged, we will not be able to keep it and will be forced to discard it. For us, every discarded product is a loss of resources. A resource that the planet gave us, that people worked on, and that ends up unused. We therefore rely on our customers to help us move towards responsible consumption.

In cases where the product has been opened, in principle, we will not be able to process a refund except for a few exceptions.

Returns by Post

After contacting us, you will receive a postage label from us. We recommend carefully reusing the original packaging and product protection material.

Close the package properly with tape to ensure good transport conditions. Print the label we sent you and attach it to the package.

You can drop off your parcel at La Poste. Make sure to keep the La Poste shipping receipt.

Your package will arrive at our warehouse within 3-5 days. We will process your refund within 15 days of receiving your package.