Customer service
Customer service
All the answers to your questions
New: Glowy, to say thank you.
New: Glowy, our loyalty program to say thank you.
Closed from February 24th to March 1st. Deliveries will resume on March 3.
Closed from February 24th to March 1st. Deliveries will resume on March 3.
Our hours are as follows during the holidays:
Monday 25.12 Closed
Tuesday 26.12 Closed
Wednesday 27.12 Closed
Thursday 28.12 Open 10 a.m. to 7 p.m.
Friday 29.12 Open 10 a.m. to 7 p.m.
Saturday 30.12 Open 10 a.m. to 6 p.m.
Closed from January 1 to January 7, 2024 .
During these closing days, there is no delivery for online purchases.
Have a wonderful holiday season.
Customer service
We accept the following payment methods:
If you encounter any problems, do not hesitate to contact us so that we can improve. Also, if your preferred payment method is not listed above, please let us know as well. If we can add it, we will do it with pleasure.
In the event that your product is unavailable, we will contact you. Depending on your wishes, we will send your order with a little delay, or we will proceed immediately to the refund.
All prices include Swiss VAT. Prices are in Swiss francs (CHF).
Our e-commerce platform is globally recognized with millions of users. For the processing of your payments, we also use a market leader. These two service providers are fully integrated, thus securing your payment process.
Rotisserie Street 4
1204 Geneva
Swiss